We had 4 strong ideas in the final round of the Social Media Challenge:

1) Mihael Cankar, Laura Turkki, Marja Käpyaho & Dani Pärnanen - Improving support processes with social media tools
2) Jaakko Jäätmaa - Scrum-based social networking service
3) Miika Perä - Distributing incentives and resources by social graph and organizational data layers
4) Evgeny Paradeev - User-generated systems

The ideas were evaluated by the following criteria: originality, feasibility and value creation.

The judge panel..

The problem of undocumented knowledge

SIMO S. HÄMÄLÄINEN, student, University of Lapland, Finland

HELEN HEINMAA, student, Tallinn University of Technology, Estonia

Organisations have huge amounts of undocumented knowledge. They employ
people with different experience and skills, who can keep things
running, but much of the information required for this is only in their
heads. This information is difficult to document, but it's vital to
keeping things running smoothly. Often, when a question arises, i..

A social solution to the problem of information hierarchies

SIMO S. HÄMÄLÄINEN, student, University of Lapland, Finland

HELEN HEINMAA, student, Tallinn University of Technology, Estonia

Many organisations deal with a large amounts of information. Much of the information is internal and stored in a shared filesystem on the intranet. Examples include policy documents, organisational information, contracts and internal documentation.

In traditional file storage, content creators and users organise i..

 Hello

Is it possible to update information on the website. There are a least 3 deadlines (ddl) mentioned in different places. The same with FAQs and selection process. Somewhere you claim to announce the winners on Oct 1 when the ddl in Sep 30. Now it says that the ddl is extended again. So what is correct?