Introduction to Problem
The City of Tampere would like to fully use electronic invoicing in order to handle all of its incoming invoices. The first steps towards this ambition have been made as early as 2003, and currently around 42% of the city’s invoices are handled electronically. In order for the city to reach its goals completely, the following four key challenges have been identified:
1. Getting internal units to advertise electronic invoicing to suppliers
2. Selling the i..
Post by Do Thi Thanh Ha (K238924) Chang Ma (K240349) and Daniel Njuguna (K87765)
Tampere city can get help from third-party E-invoice providers who will help in training, and benefit from new customers e.g. banks. & Get more senior level managers involved to increase communication importance
Show benefits to all parties;
Suppliers
Recommendations for the city of Tampere concerning the complete adaptation to electronic invoicing:
Comperensive internal communication plan: From top to bottom
Engage the chiefs of different departments to actively promote the shift to e-invoicing within the units.
Promotion to suppliers
Customized or industry specific informing in the letter. The benefits of e-invoicing should be promoted to suppliers in the letters. The city of Tampere should emphasize the reciprocal benefits of e-invoicin..
Internal Units
1. Control the invoice processing budget of each unit;
2. Reward the most active units that advertise the benefits to their supplier;
3. Design an e-invoice template to simplify the filling information in e-invoice
4. Corporate responsibility- Promote the positive environmental benefits of electronic invoicing
Lease a compensation plan to motivate the SMEs:
1. cover 10% of costs for the suppliers who are willing to implement e-invoicing system in the first year; 5% for the ..
Ideas for promoting electronic invoicing by Sanna Moilanen k87174, Jussi Nykänen k84241 and Aino Heiska k87036
Promoting e-invoicing to internal customers
Start a training and promotion campaign for the internal customers (city units) to tell them what e-invoicing is, how it works, how suppliers can implement it and what are the benefits/costs for the unit and the supplier. This way, the unit employees can be convinced about the benefits of e-invoicing and taught how to sell the idea also to ..
Market segmentation- initial step
Four challenges:
Only if the city units are satisfied and knowledgeable enough, they are willing and capable to encourage others.
- Satisfy units: Provide support and help services, training services (Internet, phone, e-mail, personal assistant etc)
- Bu..
Improving implementing and attitude towards e-invoicing
Although resources are scarce we believe that by building a business case, which shows the savings that completing the project will bring, hiring a project manager can be justified. The sponsor will be of great importance here, as he is the one to convince and providing the approval.
by:Lindén (k78881),Marjomaa (k84450)Wachira (k80421)
Implementing electronic invoicing and how to make the most of it
Solutions/Recommendations
As mentioned, we saw the problem having three major ideas/challenges (psychological, technological and financial), which are the driving forces behind the expansion and implementation. Therefore, it was logical to divide the ideas based on these ideas. Even though the ideas are different from each other and involve different mindsets, we s..
Antti Juhava, Jan Gerrits, Tuomas Cavén
-To encourage internal units, incentives should be created for the employees. Regulations could also be created if using incentives is too rare/hard to implement
-Benefits and progress of the project should be informed in an open manner and through variable media
-Demographics, lack of interest, motivation issues, lack of surveillance and lack of knowledge about benefits are issues that need to be analyzed for better understanding of current situation
-Peo..
