Introduction to Problem

The City of Tampere would like to fully use electronic invoicing in order to handle all of its incoming invoices. The first steps towards this ambition have been made as early as 2003, and currently around 42% of the city’s invoices are handled electronically. In order for the city to reach its goals completely, the following four key challenges have been identified:

1.         Getting internal units to advertise electronic invoicing to suppliers

2.         Selling the i..

Post by Do Thi Thanh Ha (K238924) Chang Ma (K240349) and Daniel Njuguna (K87765) 

Tampere city can get help from third-party E-invoice providers who will help in training, and benefit from new customers e.g. banks. & Get more senior level managers involved to increase communication importance

Show benefits to all parties;

Suppliers

• Receive faster payment on goods delivered
• Improve stock turnover money received can be used to get other stock.
• Through an automatic invoice system, Tampere can also use ..

Improving implementing and attitude towards e-invoicing

• Assign executive owner
• Calculate € benefit per e-invoice for city of Tampere based on operational statistics
• Make calculations and assumptions available in the city of Tampere internal communication material
• Include industrial statistics stating vendor benefits
• Make e-invoicing tutorial and FAQ available on Tampere web site
• Arrange series of conference calls with slides web cast to vendors

• Turn focus from city units to vendors by fi..

by:Lindén (k78881),Marjomaa (k84450)Wachira (k80421)

 Implementing electronic invoicing and how to make the most of it

Solutions/Recommendations

                As mentioned, we saw the problem having three major ideas/challenges (psychological, technological and financial), which are the driving forces behind the expansion and implementation. Therefore, it was logical to divide the ideas based on these ideas. Even though the ideas are different from each other and involve different mindsets, we s..

Antti Juhava, Jan Gerrits, Tuomas Cavén

 -To encourage internal units, incentives should be created for the employees. Regulations could also be created if using incentives is too rare/hard to implement

-Benefits and progress of the project should be informed in an open manner and through variable media 

-Demographics, lack of interest, motivation issues, lack of surveillance and lack of knowledge about benefits are issues that need to be analyzed for better understanding of current situation

-Peo..

By: Henri Hakamo, Sami Norovuori and Eero Öster

Introduction

City of Tampere wants to gain the full benefits of electronic invoicing in the handling of incoming invoices. The following four key challenges are currently identified:

1. getting internal units to advertise electronic invoicing to suppliers
2. "selling" the idea of electronic invoicing to suppliers (especially to the small and medium-sized suppliers)
3. improving the general attitude towards electronic invoicing (possibly a nationwide effort)
4. possibility of forcing the suppliers into using el..

Financial Shared Services Center can work on the following areas:

•1) Public Awareness and Communication

Since the more use of e-invoicing system will benefit the whole city of Tampere, and on a higher level, the country, Financial Shared Services Center should seek some ways to pull the attention of government parties to the issue and ask them to provide support for the program. City council can be involved in sponsoring, and providing facilities and even financial help to promote on holding c..

The recommendations are given with respect to the Diffusion of Innovations (DoI) theory, because that is essentially what Tampere is tackling with. According to the theory, a diffusion is "a process by which an (0) innovation is (1) communicated through certain (2) channels over (3) time among (4) members of a (5) social system":

Step 1. Since the innovation already exists, start off by drafting a distinctive communication strategy. The current communication over the program is insufficient, ..

Another area of particular importance is communication with suppliers as without their co-operation it would be impossible to implement e-invoicing.

At the moment, the city has a large variety of suppliers for different units. This practice, however, decreases its negotiating power. Therefore, we recommend organizing centralized procurement to improve supplier management.

In addition, Tampere should analyze how important it is for individual suppliers as a customer – for some it can be the larg..