Problem: Companies claim to be customer oriented but in truth they fail to be truly and effectively near their customers.
Proposition: The power of the social media and the Internet should be utilized by building customer communities dedicated for sharing answers, ideas and solutions. Public customer community would be an open place where customers and employees of a company could meet and share information.
Implementation: Customer community should be implemented to the web and be easily access..
Some companies see social medias as bad thing that distracts the employees and lowers the working efficiency. But I think there might be some opportunities to improve flow of information within the company. Social medias could be customized to company's needs, for example block some features and make some of your own.
I think in many workplaces there would be benefits if employees could "brainstorm" in real-time chat rooms or lounges. E-mail and personal meetings are widely used for that but w..
Real-Time Economy (RTE) Community has won the World Summit Award (WSA) Finland 2009. The award was received at the 12th International MindTrek Conference in Tampere, Finland, on 8 October 2008. According to the jury RTE Community rises to the challenge of proceeding towards a real-time economy necessitated by the complexity and uncertainty of the contemporary society.
The WSA was started in the framework of the United Nations (UN) World Summit on Information Society as an initiative from Austri..
Press release, 6 October 2008
Speeding up innovation in the Real-Time Economy Community
The Real-Time Economy Community is launched today. The main idea in the community is to innovate and develop new real-time technologies and services. The community is open for everyone to join.The Real-Time Economy (RTE) Community promotes initiatives related to innovation and to the creation of new networks that enable the diffusion of real-time technologies (such as RFID and electronic invoicing). In add..
The Real-Time Economy Community will be officially launched at the Real-Time Enterprise Summit on October 6, 2008 (Finlandia Hall, Helsinki). To celebrate this, we give out an exciting prize for an active contributor to the community.
The prize will be drawn from the pool of contributors during September 29 - October 13. All the users who contribute an idea and/or comment on existing ideas will automatically participate to the draw. The winner will be announced on RTE community website.
Be activ..
There is an European network (http://www.mgovernment.org/index.html) whose activities might be worth following. They are interested in developing mobile services.
